azureinfra.email
Privacy & Security

Privacy Policy

Last updated: 7/31/2025

Your Privacy Matters

At AzureInfra.email, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our email infrastructure services.

1. Information We Collect

Personal Information

  • Name and contact information (email address, company name)
  • Account credentials and authentication information
  • Billing and payment information
  • Support and communication records

Service Data

  • Email infrastructure usage metrics
  • Technical logs and performance data
  • Domain and DNS configuration information
  • Security monitoring and threat detection data

2. How We Use Your Information

  • Provide and maintain our email infrastructure services
  • Process payments and manage billing
  • Provide customer support and technical assistance
  • Monitor service performance and security
  • Comply with legal obligations and industry standards
  • Improve our services and develop new features

3. Data Security

Enterprise-Grade Security

We implement industry-leading security measures to protect your data:

  • Data encryption in transit and at rest
  • Microsoft Azure security infrastructure
  • Multi-factor authentication and access controls
  • Regular security audits and compliance monitoring
  • SOC 2 Type II and ISO 27001 compliance

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With Microsoft Azure for infrastructure services (covered by their privacy policy)
  • With payment processors for billing purposes
  • When required by law or legal process
  • To protect our rights, property, or safety
  • With your explicit consent

5. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Account data is typically retained for the duration of your service agreement plus 90 days for billing and support purposes.

6. Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate data
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request data portability
  • Withdraw consent where applicable

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

We typically respond within < 3 hours

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.